Best in Class: Michael Hughey
Another great example of Best in Class Service! Check out the letter below:
Good morning Frank & Mark! I just wanted to let you know how thankful I am for the help of a terrific new GWCC staffer – Mike Hughley (hope I have his last name spelled correctly) – who works at your new parking facility on Marietta. This morning, I inadvertently left my car lights on during ACVB’s Board meeting at the College Football Hall of Fame. The car I drive is the 1993 Toyota that I inherited from Bill Miller in 2000 when he joined the team at the GWCC Authority! Fortunately, it continues to get me around Atlanta – until I do something silly like this.
Mike came to my immediate rescue! He brought your service truck, jumper cables and cranked up the battery in this 21-year-old car in no time. He was so thoughtful and delightful that I just had to let you know; he told me he’s only been on the job for three (3) months – so congratulations to you!
PS. I LOVE your new parking garage that replaced “my” Green Lot!
Hope all is well…and have a great week!
Director, Consumer Markets
Atlanta Convention & Visitors Bureau