October 02

GWCC Food Services Team Delivers Best in Class Service

Best in Class! Check out the letter below from a happy client:



Sent: Wednesday, October 01, 2014 11:36 AM

To: Neifeld, Danielle

Subject: ASIS 2014 Presidential Suite


I wanted to let you know of a situation involving one of your employees at the GWCC event. I am assigned hosting duties at the Presidential Suite at this year’s ASIS International Conference. LoTanya (I believe that is her name) has been providing service for the suite. She has done a great job at keeping the suite stocked with refreshments. She presents an exceptionally neat and professional appearance – everyday. When approached by some of our senior executives, LoTanya interacted with them with respect and with sound knowledge of the facility and the resources available at the venue. She did her homework for this assignment and enhanced the experience of the Presidential Suite’s patrons. Her efforts added to the value of the customer experience at the venue and I appreciate it.


Please extend my personal gratitude to LoTanya for her delivery of excellent customer service.


It was worth my time to let you know.


Thank you.



Louis Carpenter, CPP

Director-AT&T Asset Protection

Georgia & Carolinas