Go the Extra Mile….
Huge Kudos to our Parking Services Department for once again providing BEST IN CLASS service!!!
Check out the note below from a happy guest:
From: Humphrey, Rick
Sent: Monday, February 23, 2015 8:25 AM
Subject: Great Job!!
On Saturday my family and I made plans to attend the Supercross event at the Ga. Dome. After purchasing a parking pass in the Blue Lot I realized there was not a mobile opportunity with the pass and didn’t have a printer close by hat I could use.
I called the number listed 404-223-4109 to explain my problem and reached someone who personally took it upon themselves to print the pass and make sure it was at the lot waiting on us when we arrived.
We are new to the area and had never been downtown to an event so we had no idea what to expect. When we arrived the lady in the booth knew exactly what I was talking about and stated her boss had personally brought the pass to her.
Oftentimes in the entertainment business folks let customer service slip. I will have to say I was totally impressed with the service we received and wanted to make sure someone knew about it.
Great job and we will be back.