October 20

Event Medical Providing Compassionate Care

Below is a great story from a guest visiting the GWCCA campus during the recent Microsoft Ignite Conference.

Huge kudos to our partners at Event Medical, Gary Large and Melvin Dean, for their amazing response and service. 


Dear Mr. Poe,

I wanted to take a moment to thank the wonderful medics employed at the Georgia World Congress Center in the First Aid Station.

I attended the Microsoft Conference  the week of September 26.  The evening of September 28 I fell and injured my wrist at one of the vendor parties.  Due to the pain and swelling, I called 911 from my hotel to see if I should go to the ER for an X-ray to see if my wrist was broken.  The two medics that arrived at the hotel told me it was not broken and that I possibly just broke a blood vessel.  They proceeded to wrap it, really tight, and “suggested” that I try to get my wedding rings off.  I did try, but by this point my fingers were so swollen that it was not going to happen.

The next morning, 9/29,  I went to the conference, in pain, and was sitting outside the First Aid Station drinking a coffee.  I decided to stop in to see if they had any Ibuprofen for the pain.  The Medic was standing outside the door and took one look at my hand and said that my rings needed to come off ASAP as I was losing circulation in my finger.  We did try to get them off with soap and water, but ultimately they had to be cut off or I ran the risk of losing my finger.

I can’t say enough good things about the Medic who took care of me.  He was compassionate and very careful that he was not causing me any additional pain and did his best to make me laugh.  I was so distraught that I did not even think to ask for his name, as well as the other two Medics who were in the office that day.  Once my rings were removed, and it was not an easy task since they have been on my finger for 37 years, he recommended that I go to one of the local Urgent Cares to get an X-ray to see if my wrist was broken.  I took his advice, and sure enough, it was broken and put into a splint until I could return home to Pittsburgh to see an Ortho. 


I am on the road to repair – new X-rays on Monday to determine if I need another 4 weeks in a cast.  The rings can be repaired, but it is my 38th wedding anniversary tomorrow so it may be an opportunity for a new diamond 🙂

If you would be so kind as to share this email/photo with the Medic(s) who treated me.  I am so thankful that I just happened to be sitting outside the First Aid station and was fortunate enough that you employ high quality people at your facility. 

Best regards,

Judy Lacey